Terms & Conditions

By booking a tour with Arabian Adventure Team you agree to the terms below. Please read them before booking.

1. Bookings

• Bookings can be made through our website, WhatsApp, phone or email and are confirmed once our team contacts you.
• The person making the booking must be 18+ and is responsible for all guests in the booking.
• Please give a correct phone/WhatsApp number and pickup location. Pickup times are confirmed the day before the tour.

2. Prices & Payment

• All prices are in UAE Dirhams (AED). 5% VAT applies to all bookings.
• Payment is made on the day of the tour by cash or card, unless agreed otherwise.
• Children aged 3-11 may be charged at a child rate where applicable; children under 3 are free on shared tours (no seat in dune bashing).
• Prices may change without notice, but confirmed bookings keep their confirmed price.

3. Cancellations & Changes

• Free cancellation up to 24 hours before the pickup time.
• Cancellations within 24 hours or no-shows may be charged up to 100% of the tour price.
• Date changes are free when requested at least 24 hours before pickup, subject to availability.
• If we cancel due to weather, safety or operational reasons, you can choose another date or a full refund of any amount paid.

4. Pickup & Punctuality

Please be ready in your hotel lobby at the confirmed time. Drivers wait up to 10 minutes for shared tours; late guests may miss the tour without refund. Pickup from outside Abu Dhabi city may carry an extra charge.

5. Health & Safety

• Dune bashing, quad biking and buggy rides are adventure activities. Pregnant guests, and people with back, neck or heart problems, are advised not to take part.
• Seatbelts and helmets must be worn where provided. Follow all instructions from drivers and guides.
• ATV riders must be 16+ to ride solo; dune buggy drivers need a valid driving licence.
• Guests under the influence of alcohol or drugs will not be allowed to drive or take part.

6. Liability

Our vehicles are licensed and insured. You take part in adventure activities at your own risk. We are not responsible for loss of or damage to personal belongings, or for injuries caused by ignoring safety instructions. Damage to ATVs or buggies caused by careless driving may be charged.

7. Itinerary Changes

Activity timings, shows and routes may change due to weather, season, government rules or safety. During Ramadan and official mourning days, live shows and some services may not be available.

8. Photos

We may take photos during tours for marketing. Let our team know if you do not want to appear in them.

9. Governing Law

These terms are governed by the laws of the Emirate of Abu Dhabi and the UAE.

10. Contact

Questions? Call or WhatsApp +971 58 205 6363 or email booking@arabianadventureteam.com.